Introduction

Thank you for visiting Index Publisher.

These Terms and Conditions constitute a legally binding agreement between you, the user of this website, and Index Publisher.

These Terms and Conditions govern your use of our website, www.indexpublisher.com. They operate alongside our Privacy Policy, which explains how we collect, protect, and use your information.

Throughout this agreement, the terms “we,” “us,” “our,” and “agreement” refer to Index Publisher, while “you,” “user,” or “your” refer to any individual visiting or using www.indexpublisher.com.

We encourage you to carefully review these Terms and Conditions before using our services. If you do not agree to these terms, please refrain from using our website. If you have questions or concerns, please contact us at info@indexpublisher.com, and we will gladly assist you.

These Terms and Conditions apply to all visitors, clients, and users of Index Publisher services.

Subscriptions

By agreeing to these Terms and Conditions, you may subscribe to receive newsletters, promotional materials, marketing updates, and other communications via email or other digital channels.

If you wish to unsubscribe from any communications, you may do so by contacting us at info@indexpublisher.com

Purchase Policy

When purchasing or subscribing to our services, Index Publisher may require you to provide accurate and complete personal and payment information, including credit or debit card details.

We may utilize secure third-party payment processors to complete transactions. By submitting payment information, you consent to sharing relevant details with these processors solely for transaction purposes.

Index Publisher reserves the right to refuse or cancel any order due to service limitations, pricing errors, suspected fraud, unauthorized activity, or any inaccuracies in order details.

Contact and Communication Policy

By submitting your contact information, you consent to receive communications regarding our publishing services, offers, updates, and announcements.

Terms of Promotions

Index Publisher may conduct promotional campaigns, contests, or special offers. Each promotion may have specific terms and conditions separate from this agreement.

In case of conflict between promotional terms and this agreement, these Terms and Conditions shall prevail.

Returns

Due to the customized and intellectual nature of our publishing services, fulfilled orders are non-returnable.

However, if revisions are required to meet agreed specifications, our revision process ensures client satisfaction. If a delivered product does not align with the original order requirements, we will conduct an internal review and provide revisions or necessary corrections at no additional charge.

Revisions

Each service package includes its own revision policy as described in the selected package details.

Revisions are available within 5 to 10 days after the project status changes to Waiting for Customer Approval in our Order Management System. Requests must be submitted through your assigned Project Manager.

Once full payment is completed, the content delivered in editable format (e.g., Word file) becomes the client’s property.

Refund Policy

Refund requests are handled on a case-by-case basis. Our goal is to resolve concerns collaboratively and fairly.

Ineligibility of Refund Claims

Refunds will not be granted under the following circumstances:

• Minor grammatical or formatting issues
• Client-caused delays
• Word count concerns alone
• Failure to submit documented concerns
• Additional requirements added after order placement
• Tips provided to staff
• Change of mind or voluntary cancellation
• Failure to provide required materials
• Lack of documented revision requests (minimum three documented attempts required within two weeks)

If late delivery occurs due to our fault and documented contact attempts have been made at least three times, a partial refund of up to 50% may be considered.

All refund decisions are subject to mutual agreement between Index Publisher and the client.

Website Content

All website content, including text, graphics, branding, and media, is the exclusive property of Index Publisher.

Users may not copy, distribute, modify, repost, or use website content without prior written permission.

Restrictions

Users agree not to:

• Violate local, national, or international laws
• Engage in fraudulent, harmful, or abusive conduct
• Transmit spam or unsolicited communications
• Impersonate individuals or entities
• Upload malicious software or viruses
• Attempt unauthorized access to systems
• Conduct denial-of-service attacks
• Damage the reputation of Index Publisher through false claims
• Interfere with the website’s functionality

Automated scraping tools such as bots, spiders, or similar technologies are strictly prohibited.

Analytics

Index Publisher may use third-party analytics services, including but not limited to Google Analytics, to monitor and improve website performance.

Age of Consent

Our services are available only to individuals who meet the legal age of consent in their jurisdiction. By using our services, you confirm that you meet the required legal age and possess the capacity to enter into this agreement.

Intellectual Property

Clients retain ownership of their submitted manuscripts and intellectual property.

All website content, branding, features, and services provided by Index Publisher are protected under copyright, trademark, and international intellectual property laws.

Copyright Policy

Index Publisher respects intellectual property rights. If you believe your copyright has been infringed, please contact us with a detailed written notice.

Submitting false copyright claims may result in legal liability.

Feedback and Error Reports

We welcome feedback and suggestions. You may contact us at info@indexpublisher.com to share your experience or report issues.

External Linking

Our website may contain links to third-party websites. Index Publisher is not responsible for the content, policies, or practices of these external sites.

Warranty Disclaimer

Index Publisher services are provided on an “As-Is” and “As-Available” basis. We make no guarantees regarding uninterrupted access, accuracy, or completeness of services.

All materials are used at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Index Publisher shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services.

If liability is imposed, it shall be limited to the amount paid for the specific service.

Account Termination

Index Publisher reserves the right to suspend or terminate user access at its sole discretion for violations of these Terms and Conditions.

Governing Law

These Terms and Conditions shall be governed by the laws of the State of New Jersey, United States.

Any invalid provision shall not affect the validity of the remaining provisions.

Service Modifications

Index Publisher reserves the right to modify, suspend, or discontinue any part of the service without prior notice.

Updates to Terms and Conditions

We may update or revise these Terms and Conditions at any time. The effective date listed at the top reflects the most recent revision.

Continued use of our services constitutes acceptance of any updated terms.

Waiver of Terms

Failure to enforce any provision of this agreement shall not constitute a waiver of such rights.

If any provision is deemed invalid or unenforceable, the remaining provisions remain in effect.

Acknowledgment

By accessing and using the services of Index Publisher, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.